Shipping & Delivery
At Mamizia, we have the easy return policy. We ensure that your online purchase is stress free. We offer 100% customer protection and do not release your payment to the seller till the products are received by you and you are happy with it. We are always with you, before and after your purchase.
Mamizia’s Shipping Policy
1. Shipping charges may be fully bare by customer.
2. Shipping charges will ‘NOT BE REFUNDABLE’ upon any cancellation of order if the product has been in delivery process.
3. Shipping time-frame will be within 2 to 3 working days or more depends on certain season /peak season /public holiday/etc.
4. Order will be ship within 1 working days from the order date depends on stock availability.
5. If there is any issue, a notification email will be sent to customer stated email address.
6. Once order has been shipped for delivery, a notification email that contain of consignment number will be sent to customer stated email address.
7. Shipping charges are determined by the weight and height of product and delivery country, excluding applicable sales tax /custom duty.
8. Any cancellation /replacement /change /damage product, shipping fees will be fully bare by customer.
9. Shipping fees will be fully bare by mamizia.com.my if the product received by customer is different from the original order.
10. Any charges incurred by custom office will be fully borne by customer. Kindly contact your country custom office for inquiry.
11. For any special request /cancellation /refund /replacement /change /inquiry of product, kindly email us at firstname.lastname@example.org or whatsapp to +60132074615