Return & Exchange Policy
Qelqen Kasih Enterprise
Thank you for shopping at Mamizia Kid's Store.
At Mamizia, we have the easy return policy. We ensure that your online purchase is stress free. We offer 100% customer protection and do not release your payment to the seller till the products are received by you and you are happy with it. We are always with you, before and after your purchase.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or
returned for a refund.
To be eligible for a return, please make sure that :
- The product was purchased in the last 14 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By visiting this page on our website: https://mamizia.com.my/index.php?route=account/return/add
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether
you want to exchange the product (and if so, what other product you want to order) or a refund, to:
No 63-1, Jalan PUJ 3/3, Taman Puncak Jalil, 43300 Seri Kembangan, Selangor.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping,
both to and from Mamizia Kid's Store.
If you received a damaged product, please notify us immediately for assistance.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: https://mamizia.com.my/index.php?route=information/contact
Return and Refund Policy of https://mamizia.com.my